If you are searching the web because you are presently experiencing problems with a CASIO Cash Register, hang on! Help is just minutes away.

We are Bristol Business Machines Ltd., an authorized CASIO cash register dealer operating in St. John's, Newfoundland, Canada We have always maintained a 24-hour support line for our cash register customers and are now offering our services to the global internet community.

Our experience shows us that for most businesses, when a cash register stops working, business can grind to a halt!

Our experience also tells us that in excess of 90% of all cash register problems fall into one of the following categories and can be fixed over the telephone:

• Programming errors
• Operator errors
• Minor technical problems that are operator repairable

Our support line is available 24-hours a day, 7 days a week. Our charge is: $40 per 30-minute session (minimum 30 minutes).

If we cannot fix your problem over the telephone, there will be no charge to you.

At this time VISA is the only form of payment that we are able to accept. Most problems can be rectified within a thirty minute time frame.

We offer support for most models (both current and old) from the light-duty CASIO PCR series to the TK Food and Beverage and Restaurant series through to CASIO's full scanning SA-2100 and SA-5100 models.

Procedure:

Please have the following information ready before you call:

1./ Model of the Cash Register

2./ Nature of the Problem
Please be as specific as possible; What is it doing or not doing? Is the display illuminated? Do the button keys make a sound (beep) when depressed? Did the problem occur in the middle of a transaction?

3./ Any error code numbers that are displayed or printed

4./ Have your program key ready

5./ Your VISA Number / Name as it appears on the card/ Expiry Date. Again our rate is $40 per 30-minute session (minimum 30 minutes). For security reasons please do not send us your VISA number via email at any time.
Again, if we cannot fix your problem over the telephone, there will be no charge to you !.

6./ Your fax number or email address if available. Sometimes it is more convenient to send lengthy instructions or sketches electronically rather than trying to relay this information by voice.

We can, however, provide manuals for most models at a nominal fee of $25.00 US plus postage and our reasonably priced 24-hour support line is open to all !

Please read all of the above sections before calling. Again, we cannot handle no-charge warranty claims. If this applies to your situation, it is advisable to bring your equipment to the company from which it was purchased.

If your call is received during a time period other than our regular office hours, or if our support line is busy, your call will be taken by our after-hours call centre and will be promptly returned via collect call.

What our customers are saying:

Just a note to say thank you Bristol. Our entire point-of-sale system went down last Friday night. I found your site on the internet and within a half-hour I was fully up and running. Our local dealer is at least 2-hours away and could/would not come until morning. Our charge would have been well in excess of $150 . I keep your number at hand now. Thanks again.
-J. Thomson , Ohio

I have only a small CASIO cash register but it decided to quit just before a banquet scheduledfor 60 people was about to begin. I never realized the power of the internet. Within minutes I was reprogrammed and back in business. Well worth the $30.
- M. Fernandez / Paris, Texas